Shipping Policy
At tntnewtrend.com, we strive to deliver your orders as quickly and efficiently as possible. Below, you’ll find all the essential details about our shipping process, delivery times, and other important information.
Shipping Locations
We currently offer shipping within Australia. Please note that we do not ship internationally at this time.
Shipping Methods & Delivery Times
Orders are processed within 1-2 business days after payment confirmation. Delivery times vary depending on your location and the shipping method selected.
- Standard Shipping: 3–7 business days
- Express Shipping: 2–4 business days (available for select areas)
Please note that delivery times are estimates only and may be affected by factors beyond our control, such as carrier delays or public holidays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your package’s progress through the carrier’s website.
Shipping Fees
Shipping costs are calculated at checkout based on the weight of your order and your delivery location. Free shipping may be available for orders over a certain amount—check our website for current promotions.
Undeliverable Orders
If a package is returned to us as undeliverable (due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment. Additional shipping fees may apply.
Missing or Damaged Items
While we take great care in packaging your orders, occasionally issues may arise during transit. If your order arrives damaged or items are missing, please reach out to our customer service team for assistance.
For any further questions regarding shipping, please visit our FAQs section or contact us through the support page on tntnewtrend.com.